Terms of sale

Article 1 / Scope

These Terms of sale are applicable to all sales of RAPHIASHOP items concluded via the online sales site accessible from the website www.raphiashop.com with a view to delivery to all countries of the world.

If the customer wishes to receive additional information, he can request it by email at the following address, contact@raphiashop.com.

Article 2 / Product availability

The products offered for sale are those appearing on the Site on the day of the order placed by the Customer.
All the products offered are in stock or will be manufactured according to the information given by the customer.
If this turns out to be impossible, he would be warned by e-mail and would have the possibility to change the model or be reimbursed no later than 30 (thirty) days following his online payment.

Article 3 / Ordering methods

Here is the procedure for buying a Raphiashop item:

Step 1: enter the address www.raphiashop.com, and follow the site's instructions;

Step 2: go to the page of one of the items and add it to the cart;

Step 3: validate your order from the basket where the prices are inclusive of VAT;

Step 4: in the payment part, if you are not already a customer, proceed to the creation of a customer account (with last name, first name, postal address, email address and password), otherwise proceed to your identification in the if you do not want to be automatically recognized;

Step 5: proceed to the payment of the order by using the PayPal process;

Step 6: receive an email confirmation of your order;

Step 7: Receive email confirmation that the order has been sent.

Article 4 / Confirmation of the order

By validating the order, the Customer declares to accept his order without reservation as well as all of these Terms of sale.

The data recorded by Raphiashop constitutes proof of all transactions made by Raphiashop and its Customers. The data recorded by the payment system constitutes proof of financial transactions.

Article 5 / Price and invoicing

The prices of the products sold on the site www.raphiashop.com are indicated by article and are understood to include all taxes (TTC) excluding delivery costs. At the time of validation of the order, the price to be paid by the Customer is understood to be the all-inclusive price, i.e. the sum of the price including VAT of the items that make up the order plus delivery costs. Raphiashop reserves the right to modify the prices of the products. However, no modification subsequent to the order taking can be applied to the Customer.

The commercial invoice is sent to the Customer by mail (order confirmation mail). This invoice contains all the elements of the order, the recipient's contact details, as well as an order number.

Article 6 / Payment and security

Payment for purchases and participation in shipping costs are made exclusively in euros, by PayPal or by credit card

Payment by credit card :

The commitment to pay given by means of a payment card is irrevocable. By communicating his bank card number and the information mentioned below, the Customer authorizes Raphiashop to debit his bank card for the total amount including tax of his order (delivery costs included).

This payment will be made through the secure service of our partner Paypal, a secure payment operator, so that no banking information concerning the Customer passes through the site and that his payment is secure. Raphiashop does not keep any bank details or credit card number.

The Customer confirms that he is the holder of the bank card to be debited, that the name appearing on it is his, then communicates the 16 (sixteen) digit number and the expiration date, appearing on the front of his card. bank as well as, where applicable, the visual cryptogram numbers on the back of the bank card.

The order validated by the Customer will be considered final when the Customer's bank payment center has validated the transaction. In case of refusal of said centers, the order will be automatically canceled and the Customer will be notified by email. In case of acceptance, the Customer's account will be debited within 3 (three) days following the final validation of the order by the Customer.
Online payment by PayPal:

The Customer must have a PayPpal account to pay for his order with this method of payment. If paying by PayPal, PayPal's terms and conditions of use will apply.

Article 7 / Delivery

When entering their order, the Customer must first select their country of delivery from the list